Letter To Customers

Dear Customer:

Hope this message finds you & your loved ones safe and healthy amidst this global COVID-19 outbreak. We wanted to take this opportunity to thank you for your continued support and understanding, and apologize should there have been any hiccups in your access to support as we try to navigate this new and evolving situation.

As you know, due to the recent progression of the COVID-19 pandemic, Many retail customers are now closed, and as well their office and warehouse have been shut down. There’s been a surge in suspension of shipments and procurement activities, which may result in the delay, reduction or cancellation of the order delivery from manufacturer. Some SMEs were forced to temporarily suspend their production in order to cope with problems such as warehouse management, capital turnover or insufficient orders.

With that being said, comparing to the SMEs, Our domestic business has been strong and solid, which will compensate our loses from export. In response to our national call for corporate social responsibilities, We are taking the following measures to meet our customer’s request for projects development & production needs in the next few months:

1. Ensure the full production capacity and fast response from our sales for customer requests. Our employee, production lines, process & quality control and technology development has reached the optimum performance since the reopen of our manufacture. We are ready whenever you have any requirement in either sample development or mass production.

2. Prioritize the safety& well-being of our employee and customer. Strict measures have been established and implemented. So far, We have been extremely successful with zero case within our factory.

During this difficult time, We are putting all our efforts to support our customers and be here for you. Our team is actively monitoring the global health situation. We will endeavor to keep you updated as things develop and continue to provide assistance for your concerns and needs as we navigate this situation together.